Privacy Policy

Privacy Philosophy

As a company engaged in software development and related services, we recognize that proper handling and protection of personal information entrusted to us is a core social responsibility.

We position privacy protection as a foundational element of our business and continuously strive to operate in a manner that customers can trust.

Basic Policy

1. We collect, use, and provide personal information only to the extent required for legitimate business purposes.
2. We comply with applicable laws, guidelines, and standards related to personal information.
3. We implement reasonable preventive and corrective measures against unauthorized access, loss, leakage, tampering, and damage.
4. We appoint responsible personnel and operate a privacy management system with clear authority and accountability.
5. We continually improve privacy operations through training, operation reviews, audits, and corrective actions.
6. We maintain an inquiry desk for disclosure, correction, deletion, suspension of use, and complaints.

Privacy Contact

Use of Cookies

Cookies are small files stored in your browser when you visit a website. On this site, we use cookies for the following purposes:

• Necessary cookies: Used to enable essential site functions, such as remembering your cookie preferences.
• Analytics cookies: Used to understand how visitors use the site –such as which pages are viewed most and where users tend to leave– so we can improve navigation and usability (Google Analytics).

We do not use cookies for advertising or remarketing. Analytics cookies are used only after consent where required by law.

You can manage your consent and analytics cookie settings at any time via the cookie banner or the "Cookie Settings" link in the footer. You can also delete or disable cookies in your browser settings; however, some features of the site may not work correctly.

We use Google Analytics to analyze site usage, and certain cookie-based information may be transmitted to Google.

For more information about Google Analytics, please refer to Google’s privacy policy and the Google Analytics opt-out add-on.
Google Privacy Policy
Google Analytics Opt-out Add-on

Purpose of Use

We process personal information for the following purposes.

Disclosable Personal Information: Purposes

Non-disclosable Personal Information: Purposes

Joint Use

Member information may be jointly used within our corporate group, including SOPPRA Corporation.

Provision to Third Parties

We do not provide personal information to third parties without consent, except where required by law or legal process.

Outsourcing

We may outsource certain operations to external contractors. In such cases, we control handling to ensure information is used only within approved purposes.

Voluntary Provision of Information

Providing personal information is voluntary; however, incomplete or inaccurate information may limit service availability.

Requests for Disclosure, Correction, and Deletion

We respond promptly to requests regarding personal information we hold, including notice of purpose, disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of third-party provision. Please contact our inquiry desk. We will provide our designated request form and guide you through required documents.

1. Required documents

   Submit our designated request form along with identity verification documents (for example, a copy of a driver's license or passport). If a representative files on your behalf, additional authorization documents are required.

2. Fees

   For notice of purpose and disclosure requests, a fee of JPY 1,000 per request may apply. Payment method details will be provided by our staff.

3. Response method

   We respond using your requested disclosure method after identity verification. If a request cannot be fulfilled, we will notify you with the reason.

Security Control Measures

We operate a privacy management framework and implement organizational, human, physical, and technical controls to ensure proper handling of personal information.

Organizational Controls

We maintain clear handling rules, monitoring procedures, incident response processes, and periodic reviews of security controls.

Human Controls

We conduct periodic staff training and require confidentiality commitments related to personal data handling.

Physical Controls

We control access to handling areas, prevent theft of devices and media, and apply secure disposal procedures.

Technical Controls

We implement access control, user authentication, unauthorized access prevention, and measures to reduce leakage risk.

Final Contact Point

SOPPRA Digital transformation Co., Ltd. - Privacy Inquiries

Contact: Privacy Manager